We have been designing, making and engraving superior accessories for European luxury brands for many years. Thomas Slim is our way of bringing beautiful, elegant and personalised items to customers searching for the perfect gift.
Each of the items we design and make can be personalised using our precision engraving service.
Our highly accomplished craftsmen use their years of experience to make each gift and engrave each monogram, creating a simply unique keepsake.
We offer a three letter monogram free of charge and the option to include a longer, bespoke message for only £15.
Discover more about our engraving service here and find examples and inspiration to create the perfect gift.
Each of our products is individually crafted at our own atelier and designed to become more beautiful with age and everyday use.
Each is unique, like us; and like us they will not withstand prolonged or undue stress or mishandling.
Should your gift develop a 'fault' within 24 months of the purchase date, we will offer an exchange or a full refund.
A ‘fault’ is defined to be an issue that has arisen through the regular, standard wearing or use of the product that prevents it from being used in the way for which it was intended.
- The breaking of a link with a force less than 7kg.
- A lock or other functioning part no longer operating as it was intended to.
- A component either damaged or separated away from the main body of the product through regular wear and use.
Our products are made with great care and attention to detail. It’s our hope that you will enjoy and use them often.
Should you ever need to clean your product, you need to use little more than a soft microfibre cloth.
Avoid using tissue paper or paper towels. These can be abrasive and scratch the hand polished surface, affecting the look and feel of the item.
When not wearing or using your product, please keep it safe within the pouch/gift box (where supplied).
Where possible, try to avoid dinks, damage and tangling with other products by storing your accessories separately.
SHIPPING & RETURNS
Each Thomas Slim item is made to order, with a 2 WEEK lead time. This allows our team to individually craft your item and ensure that it meets our very exacting standards.
Currently, we only deliver to the UK, and provide FREE, signed-for shipping.
When we have dispatched your order, an email will be sent to you confirming that your purchase is on its way, with an estimated delivery date.
If you have a registered account with us you can also follow the delivery progress by signing into your account and selecting My Account. From My Account go to Order Status to track your purchase.
Each of our products carries with it Thomas Slim’s unique Guarantee of Quality. Should any product not live up to your expectations, we will offer you a complete refund.
Should such a case ever arise, please contact our Customer Service team on email@example.com to arrange the return of the item and begin the refund process.
If you have any questions about our products, engraving services, delivery or returns please contact us through our contact page and a member of our team will be happy to assist you.
TERMS & CONDITIONS
You can find our full list of Terms & Conditions including our policies on orders, shipping, returns, GDPR, data use and our full Guarantee of Qualityhere